As a featured speaker at World IA Day DC 2019, I shared lessons learned from my role leading the accessibility efforts at American University in DC. Links to articles and resources mentioned in my talk are included on the slides. Continue reading “World IA Day DC 2019: What we can all learn from one university’s journey to accessibility”
Optimizing User Experiences to Influence Behavior Change
In a lunch-and-learn session, David Nickelson and I talk about the UX implications for behavior change and demonstrate an auditing tool for optimizing experiences. Continue reading “Optimizing User Experiences to Influence Behavior Change”
Engaging Me 